Solar sales training that turns more leads into signed installs.
Solar and home energy teams hire fast, lose people fast, and send new setters and consultants straight onto paid leads. Kollup lets every setter and consultant practise the first call, the payback conversation and “I’ll wait until prices drop” against an AI homeowner who pushes back like a real one — with a scored report after every call.
30-minute demo · we build one of your typical homeowners live on the call
- Set up in an afternoon
- Nothing to install
- 28+ languages
- No recordings kept
Live tip · Good — back to their numbers. Now book a time when both of them can join, or you’ll be pitching to half the decision.
You pay for every lead. New starters practise on them.
Solar leads aren’t cheap, and most installers hire in waves — a new setter or consultant is often on the phone within days, learning the payback conversation on homeowners who asked for a quote. Managers can’t roleplay with everyone, most energy sales training is a script and a ride-along, and the reps who improvise are the ones who overpromise savings. That comes back as cancellations, complaints and reviews you can’t delete.
Web forms, referrals, callbacks and no-shows — practised before the next real one comes in.
Panels, batteries, heat pumps, EV chargers, commercial rooftops. Each gets its own homeowners and objections.
New tariff, new grant rules, new prices. Update the scenario once and the whole team practises the new pitch that day.
From the first call to the signed contract.
Most solar deals are won or lost in two conversations: the call that books the consultation, and the consultation itself. Kollup covers both — and the harder sells that come after panels.
Lead follow-up and booking the visit
Solar appointment setting for the calls that fill consultants’ diaries: fast follow-up on web leads, qualifying the roof and the bill, and booking a time when every decision-maker can be there.
- “I only wanted a rough price”
- “Just email me a quote”
- “We might move in a few years”
- “Is this a sales call?”
The consultation, the payback and the close
Walking a homeowner through the design, the savings and the financing — honestly — and handling the objections that leave most quotes sitting unsigned.
- “It’s too expensive”
- “I’ll wait for prices to drop”
- “Another company quoted less”
- “What if the grant changes?”
The harder home energy sells
Heat pump sales training for older homes, running costs, noise and homeowners who’ve heard mixed stories — plus adding a battery or EV charger to a system that’s already on the roof.
- “Will it heat an old house?”
- “Isn’t it noisy?”
- “Do I really need a battery?”
- “My neighbour had problems”
Selling windows, roofing or insulation? The same in-home process applies — home improvement sales training works the same way in Kollup.
Practise selling the savings you can actually deliver.
Overpromised savings are the fastest route to cancellations, complaints and one-star reviews. Consumer law protects homeowners from misleading claims and pressure selling, and contracts signed at home or at a distance usually come with a cooling-off period — so a rushed close often just comes back.
- Your numbers in the scenario. Prices, typical yields for your region, financing terms, grant rules and how you present payback — as honest ranges, not promises — so reps practise with the figures they’ll really use.
- Homeowners who test the line. Build the one who asks “so I’ll never pay for electricity again?”, the one who wants a price that’s only valid today, and the one who’s been burned before — and see who stays honest under pressure.
- Score what matters. The focus-areas field shifts the weighting per scenario — qualifying the roof and bill on a setter call, clear payback and no pressure on a consultation — and the report quotes the exact sentence where it slipped.
- One standard across every team. Office setters, field consultants and partner sales teams practise the same scenarios on the same rubric, so the pitch sounds the same wherever the lead lands.
Consultation — “I’ll wait for prices to drop”
New consultants · D. Nicolaou · attempt 3 of 6 · 9 min 05 s
Good read of their bills and roof. But when he said he’d wait for prices to drop, you offered a “today only” discount. Show what another year of bills costs them instead — and leave the decision with them.
Three steps. That’s the whole product.
-
1
Build the homeowner
Take the calls your team actually gets — the web lead who wanted a rough price, the couple who disagree, the retiree worried about payback. Set the house, the bill, the mood, the objections, the language and the voice, then assign it to setters, consultants or one person.
Sales manager · 5 minutes -
2
Your team runs the call
In the browser, before the morning call block or between appointments. A real voice picks up, stays in character, pushes back and hangs up if they talk over it — just like the homeowner on today’s lead list.
Setter or consultant · until the homeowner hangs up -
3
The report lands
Seconds later: an overall score, four sub-scores, what they did well and the one thing to change — quoting their own words. The manager coaches from the report instead of from a call they didn’t hear.
Automatic · instant
Commercial deals and the calls after the sale.
Business customers buy differently from homeowners, and the customers you’ve already sold to decide your reviews and referrals. Both conversations deserve practice.
Business owners, facility managers and finance
Selling rooftop or ground-mounted systems to businesses: payback against their planning horizon, buying versus leasing or a power purchase agreement, and the landlord who owns the roof.
- “Payback is longer than our plan”
- “We don’t own the building”
- “Finance needs to approve capex”
Delays, performance and referrals
The customer waiting for installation or grid connection, the one whose first bill wasn’t what they hoped, and the happy customer you should be asking for a referral. The calls that protect your reviews.
- “Why is it taking so long?”
- “It’s producing less than you said”
- “Why is my bill still high?”
Sunny markets are full of homeowners from somewhere else.
Many homeowners in southern Europe’s sunniest regions are expats, second-home owners or international buyers. Kollup runs practice calls, Live Assist and coaching reports in 28+ languages, and every report can come back in one language, so a sales manager can coach a call held in German, Russian or Hebrew without speaking it.
- English
- German
- French
- Dutch
- Spanish
- Portuguese
- Italian
- Swedish
- Danish
- Norwegian
- Finnish
- Polish
- Czech
- Slovak
- Hungarian
- Romanian
- Bulgarian
- Greek
- Turkish
- Russian
- Ukrainian
- Hebrew
- Arabic
- Hindi
- Japanese
- Korean
- Chinese
- …and more on request
From your playbook, updated this month: the current scheme covers panels, not batteries. Say so plainly, then show the battery price without any grant — don’t let her plan around money she won’t get.
And on the calls that count.
Practice builds the habit. Live Assist is there when it’s a real homeowner — listening along and suggesting the next move while the conversation is still happening.
- Grounded in your own playbook — you build a knowledge base once: products and prices, financing options, current grant and tariff rules, installation lead times, how you present savings, and your best answer to every objection the team hears weekly.
- Ask it mid-call — “what’s our installation lead time this month?” is answered on screen, silently, instead of a guess the customer will hold you to.
- A report afterwards too — objections raised, how the call ended, talk ratio, interruptions.
- Kollup keeps no recordings. Audio is transcribed as it happens and discarded — only text is stored, inside your own account.
Seats and minutes. That’s the whole model.
Every plan has the whole product — voice, text, Live Assist, 28+ languages, unlimited scenarios, coaching reports. What changes is how many people are on it and how much practice each one gets. Same plans as the rest of Kollup.
How many people
One seat per person — setters, consultants, customer care. Solar teams change fast; reassign a seat the day someone leaves, because you’re paying for the chair, not the name on it.
How much practice
A monthly pool of minutes shared across the company. A hiring wave in spring uses plenty; an experienced team in a quiet month uses little. Bringing on a new batch of setters? Email us and we add minutes to that month’s invoice.
So let’s work out what your team actually needs
Tell us how many setters and consultants you have, how often you hire and which products you sell, and we’ll tell you what it costs — including if Kollup isn’t the right fit for you yet.
30 minutes · no slide deck · we build one of your typical homeowners live on the call
What solar and home energy teams ask on the demo
What should solar sales training cover?
Two conversations above all: the call that books a qualified consultation, and the consultation that explains design, savings and financing honestly enough to close without pressure. Around them: follow-ups on quotes, adding batteries or heat pumps, commercial deals and customer care after installation.
Most solar sales training gives reps a script and a few ride-alongs. What it usually lacks is repetition — enough practice calls that a new consultant has heard “I’ll wait for prices to drop” many times before a real homeowner says it. That’s the part Kollup handles.
Does it work for appointment setters?
Yes — it’s one of the best fits. Setters make the same kinds of calls all day: web lead follow-up, qualifying the roof and the bill, booking consultations and chasing no-shows. Build those homeowners once, assign them to the team, and score each call on whether it ended with a qualified, confirmed appointment with every decision-maker present.
Our consultants sell in the home. Does a voice role-play help?
Yes. The part of a consultation that wins or loses the deal is the conversation — understanding the bills, explaining payback, handling price and “we’ll think about it”. That works as a spoken practice call. For consultations held by phone or video, it’s practice in exactly the format they’ll use.
Can it help with heat pump sales training?
Yes. Heat pumps are a harder sell than panels: homeowners worry about older houses, running costs, noise and installation disruption. Build those homeowners with your real products and figures, and let your team practise explaining them accurately and calmly before they sit at a kitchen table.
How do we stop reps overpromising savings?
Put your approved way of presenting savings into the scenario — ranges, assumptions and what depends on the homeowner’s usage — and build homeowners who push for a promise. Weight honesty and clear explanation in the scoring through the focus areas. The report quotes exactly what the rep said, so overpromising is visible in training rather than in a complaint.
We sell through partner teams. Can they use it too?
Yes. Give partner reps their own seats and assign them the same scenarios as your in-house team, so everyone selling your installations practises the same pitch on the same rubric. Every company account is isolated, so your scenarios and reports stay yours.
Does it cover commercial solar?
Yes. Build the business owner, the facility manager and the finance director separately — each cares about different things, from payback against the planning horizon to who owns the roof. Commercial reps practise each conversation before the meeting.
Do we need to connect our CRM or dialler?
No. Kollup runs in the browser and practice calls happen inside it — click a link, allow the microphone once, and you’re on a call. Nothing to install and nothing to integrate before you can trial it with one team.
Which languages can our team practise in?
28+, including English, Greek, Spanish, Portuguese, Italian, German, French, Dutch, Russian, Hebrew, Arabic and the Nordic languages. The language is set per scenario, and reports can come back in one language for the whole company.
Do you work with solar companies outside Cyprus?
Yes. We’re based in Limassol, but Kollup runs in the browser and onboarding happens on a call, so where your team is makes no difference to how it’s set up.
Bring us the objection that leaves quotes unsigned
Thirty minutes, no slide deck. Tell us what you install and the moment your newer reps lose the homeowner — we’ll build that homeowner live and run it on the spot. If it isn’t convincing, you’ll know inside five minutes.
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